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  • Are your materials eco-responsible?
    It was important to us that all our suppliers not only meet the standards in force but also undertake to produce in an eco-responsible way by seeking to minimize the impact of their production on our environment as much as possible.
  • Are your sneakers unisex?
    Yes, they are definitely mixed. Our goal was to create a sole that adapts to everyone's feet while being ultra comfortable.
  • How will my order be delivered to me?
    We send all our orders by Colissimo. You will be delivered in 72 hours maximum. You will be informed by email and SMS and will be able to track your package by logging in with your tracking number on the Colissimo website. However, UZS cannot be held responsible for longer delivery times inherent in exceptional weather conditions, strikes (transport or post, etc.) or errors in entering the fields necessary to send the order.
  • How do I return my order for exchange or refund?
    Contact us by email via our website and give us your order number. We will send you a return label by email. Prepare your package (don't forget the laces or the shoes-Bag) without directly sticking anything on the shoebox and drop off your package at the post office. Upon receipt we will refund or exchange it if the order is in its original condition (sneakers, box, laces, shoes-bag) Warning: when purchasing discounted products on the site, return shipping costs are your responsibility.
  • Where do your raw materials come from?
    All our raw materials come from Europe and particularly from Italy and Spain.
  • Why are you raising your prices?
    Due to the current economic situation, our company UZS will be forced to make a €10 increase on all sneaker models, from MARCH 1, 2021. Indeed, we are no longer able to absorb alone the sharp increase in the price of raw materials (leather canvas cotton rubber) as well as the increase in the transport costs of our suppliers. We are therefore obliged today to increase our prices slightly, in a proportion that remains within the limits of the current market. We guarantee the same rigor in the design of our Sneakers, always providing more quality and comfort.
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